Policies

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Our Warranty

All electronics, musical instruments, and tools carry a 30 day guarantee.  If the item quits working within the warranty, we will repair it at no charge. If we cannot get it fixed, we will offer you a replacement for the nonworking item.  If we don’t have an appropriate replacement, we will issue you an in store credit to be used any time.  You are our customer, and we will do everything possible to make sure you are completely SATISFIED with your purchase! All car audio is sold as is; we will show you that our merchandise functions exactly as it should, but we don’t warranty car audio once it leaves our store.

All jewelry is completely guaranteed.  All diamond jewelry is guaranteed to have genuine diamonds and be solid gold.  All colored gem stones are guaranteed to be mounted in solid gold.  All are guaranteed as genuine unless stated as such in the item description. Synthetic and imitation gem stones will be noted as such in the description. All of our jewelry are mounted in solid 10k, 14k, or 18k gold.

All our watches carry a 1 year guarantee.  Everything is guaranteed except for the crystal and the watch band.  The crystal and the watch band can be damaged from accidents and from normal use; therefore, we have excluded those from the guarantee.  However, the watch band is guaranteed to be in perfect working order, and the crystal to be in great condition upon purchase or delivery. We want you (our customer) completely satisfied! “A SATISFIED CUSTOMER is a returning customer, and that is OUR GOAL.”

All media (CD’s, DVD’s, games, & etc.) and vinyl records are sold AS IS. However, all media is visually inspected and guaranteed to play. In the instance of a damaged or nonworking media item, any credit or exchanges will be given pending inspection and approval of returned items.

Return Policy of Online Sales

If you (the buyer) receives an item and are unsatisfied with your purchase, you may return the item.  All returns must be made within 7 days of delivery date.  The buyer is responsible for return shipping of returned items. Before a refund is made, we will inspect the returned merchandise to make sure that it is in the same condition as it was sold.  After 7 days past the delivery date, all sales are final, but the item will still be covered by our warranty as stated above. Buyer assumes all responsibility and the cost for the return of said merchandise.

Shipping and Handling

All items will ship within 2 business days of confirmed payment.  All cancellations of an order need to be made before items have shipped.

Media items will ship via USPS media mail. All other items will ship UPS Ground with prices varying depending upon item.

All jewelry sales over $100.00 ship for free. Jewelry items that do not meet that criteria will be shipped with standard shipping rates applied depending on the destination.

Local pickup is offered on all items.